Privacy Policy

Last Updated: May 20, 2025

Neat Interactive Co., Ltd. and Slash Digital Pte. Ltd. ("we", "our", "us") respect your privacy. This Privacy Policy explains how we collect, use, and protect your data when you use the Social Morsel platform (the "Service").

1. Information We Collect

We may collect:

• Personal details (e.g. email address, if submitted)
• Uploaded content (e.g. menus, brand assets, PDFs)
• Website usage data via Google Tag Manager (GTM) and Google Analytics 4 (GA4)
• Publicly available online content to enhance output relevance

2. How We Use Your Data

We use your data to:

• Generate social media content through AI
• Improve the Service and user experience
• Communicate with you (if you opt in)
• Monitor website performance and usage trends

Uploaded content is used only for your benefit. We do not resell or reuse it for other purposes.

3. Responsibility and Confidentiality

Uploads are processed privately to serve you. You must not upload content you do not have rights to use or that contains private, confidential, or legally restricted material. You agree to indemnify us against any issues arising from your content.

4. Accuracy and Limitations

AI-generated content is based on the inputs you provide and publicly available data. Outputs may include errors or outdated references. You must verify the accuracy of all generated content before using it.

5. Legal Compliance

We comply with applicable data privacy regulations, including:

• GDPR (EU)
• PDPA (Thailand)
• CCPA/CPRA (USA, where applicable)

We rely on user consent, legitimate interest, or contract performance as legal bases for data use.

6. Security and Data Retention

We implement reasonable security measures, including:

• Encrypted file handling and secure storage
• Role-based access control

Uploaded files are deleted after a short retention period (no more than 48 hours). Emails are retained only for communication and can be removed upon request.

7. Cookies and Tracking

We use GTM and GA4 to analyze usage. These tools collect anonymized metrics. You may control cookies via browser settings or our consent banner.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your data
• Withdraw consent at any time
• File a complaint with a data protection authority

Contact privacy@neatinteractive.com for any data-related concerns.

9. International Transfers

We may store or process your data outside your country using secure infrastructure. Legal safeguards, including Standard Contractual Clauses, are applied where required.

10. Updates to This Policy

We may revise this Privacy Policy periodically. Revisions will be posted with an updated date.